ABOUT PAMFIELD

Care built on trust, compassion and consistency

Pamfield Care & Support Ltd was founded on a simple belief: everyone deserves to live with dignity, comfort and independence in their own home — supported by carers who genuinely care.

Today we support families across Ipswich and Suffolk with personalised, reliable care delivered by a team we’d trust with our own loved ones.

Pamfield carer supporting a client

DBS-Checked Carers

Fully Trained Team

Locally Based

Personalised Care Plans

Pamfield Care founding story
OUR STORY

Why we started Pamfield

Pamfield was founded after seeing first-hand how difficult it can be to find care that feels personal rather than transactional. Too many families were left juggling agencies, rotating strangers and rigid schedules.

We set out to build something different: a local, community-rooted care service where clients keep the same familiar carers, plans are shaped around real lives, and families are kept informed every step of the way.

That founding promise still guides every visit we make today.

WHAT WE STAND FOR

Our values

The principles that shape every carer we hire and every visit we deliver.

Compassion

We treat every client like family, with patience, warmth and genuine care.

Dignity

Every person we support is treated with respect, choice and privacy.

Reliability

Consistent carers, on time, every time — so families know what to expect.

Community

Locally based and locally invested, we understand Suffolk and the people we serve.

OUR MISSION

Care that feels personal, every single visit

To provide reliable, compassionate home care that helps people across Ipswich and Suffolk live safely and independently — delivered by carers who know their names, routines and preferences.

OUR VISION

The most trusted name in local care

To become Suffolk’s most trusted home care provider — the first name families think of when a loved one needs support, known for consistency, dignity and genuine community connection.

FAMILIES TELL US

What clients & families say

★★★★★

“Pamfield have looked after my mother for two years. Same two carers every week — it feels like family, not a service.”

Diane R., daughter of client
★★★★★

“The respite care gave me my first proper break in months. I came back to find Dad happy and well looked after.”

Michael T., family carer
★★★★★

“Professional from the first phone call. The assessment was thorough and the carer they matched us with has been perfect.”

Angela S., client
JOIN OUR TEAM

Passionate about care?

We’re always looking for compassionate carers to join the Pamfield family.